Delivery overview

At Sneakershouse, we offer free shipping. Once you place your order, please allow 4-12 business days for delivery. Depending on your preference, you can either pick up your order directly from our shop or have it delivered to your address.

1. Order the product and specify the delivery method (free shipping)

2. You will receive an order confirmation message

3. Wait for your order to arrive

4. Pick up your order or apply for delivery

Exchange or Return of Goods

If the product is of good quality or doesn't fit, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • the product without any damage;
  • a receipt proving the fact of purchase in our online store;

The money for the goods will be returned within the terms established by the current legislation